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Public Utilities
Customer Service Office

8:00 a.m. - 5:00 p.m.
Mon. - Fri.
757-393-8524
FAX 757-397-6350


 

Public Utilities
Phone Numbers

In an emergency, call...
Portsmouth Water and Sewer
24-hour Emergency Number..(757) 393-8561

Water Quality questions or information, call...
(from 7:00 a.m. to 3:30 p.m., Mon. - Fri.)
Lake Kilby Water Treatment Plant
(757) 539-2201 Ext. 232

Billing questions, call...
(757) 393-8524
(from 8:00 a.m. - 5:00 p.m., Mon. - Fri.

Department of Public Utilities
(water charges, sewage maintenance)
Customer Service.....(757) 393-8524

Department of General Services
(refuse disposal)
Refuse Pickup.....(757) 393-8663
Refuse Billing.....(757) 393-8120

Department of Public Works
(storm water management, streets)
Drainage & Streets.....(757) 393-8666

Hampton Roads Sanitation District
(wastewater treatment)
Customer Service.....(757) 460-2491
Emergency.....(757) 460-3200 

City of Portsmouth, Virginia · All Rights Reserved · Portsmouth City Hall · 801 Crawford Street · Portsmouth, VA 23704 · 757-393-8000