Public Utilities
Customer Service Office
8:00 a.m. - 5:00 p.m.
Mon. - Fri.
757-393-8524
FAX 757-397-6350
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Public Utilities
Customer Service
Vision Statement
Re•flect (ri flekt')
vt. 1. to give back an image of; mirror or reproduce 2. to cast or bring
back as a consequence (with on) [deeds that reflect honor on him/her] 3.
to express or show [skills that reflect years of training/experience] 4.
to realize after thought.
We are
the most public face of the Department of Public Utilities. We realize
that people will form their opinion of our entire Department based upon
their contact and experience with us. We are committed to the ideal that
our actions, attitudes, approaches and contact with our customers and
coworkers must reflect courtesy, respect,
professionalism and integrity irrespective of the circumstances. In our
dealings with our customers and coworkers, we will take the time to Listen
and Reflect before acting. We will team with our
coworkers to insure we convey accurate and timely information. We will
always reflect the concept that others will be
treated as we, ourselves would like to be treated.
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